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6 Essential Elements for a Winning Sales Pitch
By Naomi Campbell 10 Jul, 2020
Finding ways to improve your sales pitch is always worth the time. Here’s our winning formula – perfected after analysing 500+ sales calls. Learn the 6 Essential Elements of a Winning Sales Pitch.
Lead follow-up and lead generation in a Covid-19 world
By Naomi Campbell 03 Jul, 2020
If you’re relying on desk-based sales teams to make effective lead follow-up calls, how can they get the right tone for a better call outcome? This blog shares a winning formula for first customer calls to put lead generation on track.
Sales Enablement for B2B Lead Generation
By Naomi Campbell 30 Jun, 2020
B2B chat is the easiest tool to get wrong - according to corporate marketers - whether used on websites, webinars, social forums or a sales persons WhatsApp account. As you equip your sales teams for the new on-line journey, this blog introduces the importance of empathy in B2B chat etiquette. Sales Enablement for B2B Lead Generation
Re-opening face to face with customer confidence after a Covid19 lockdown
By Naomi Campbell 24 Jun, 2020
When your company re-introduces face-to-face services, how will you inspire customer confidence? Read how companies chatting on-line experience dual benefits – not only does website chat re-assure customers, but it helps drive sales too.
Gone are the days of  enquiry lines being important. Web visitors want responses at their fingertips
By Naomi Campbell 08 Jun, 2020
More often than not, calls and posts coming-in to your business originate on a mobile phone. But what if that user wants to reach you instantly without making a call? This article shares 5 tips to maximise instant engagement opportunities through: text, email, live chat, call-me buttons and social sites.
Which pages need live chat most on a website?
By Naomi Campbell 08 Jun, 2020
If we're cautioned about putting live chat on every page of our websites - where should it go? This article highlights four types of web page where chat services work well. Whether you're setting-up a new online attendant service or tweaking an existing one, it's worth mapping your objectives with the page recommendations here to see if you're aligned.
There's an increasing need for live B2B chat on corporate websites as more people visit via mobile
By Naomi Campbell 06 Jun, 2020
This year '000s of companies have deployed live website chat on their corporate sites. Should you add advisers and chat bots to yours? This blog discusses the business benefits of B2B live chat engagement. Read 5 best practice steps to start, run and optimise a live chat service on your website. Consider the option of outsourcing to a chat services agency who knows your industry.
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